Why can I see assignments for my middle school child, but not my elementary child?

Both middle and high school teachers use an online gradebook that allows you to see your student’s assignment grades. At this time, elementary schools have a different grading scale that is not online. However, you will be able to see the trimester grades.

How many years of my child's grades can I see ?

Grades are available since spring of 2009 for elementary. If your child is in middle or high school, you should be able to see as many grades back as the student has been in the Manchester School District for middle and high school grades.

Why doesn’t the quarter average I see in the Portal match the grade my student receives on a report card?

Now that the Family Portal is operational, parents/guardians can examine their student’s attendance and assignment grades on a regular basis. This data will be accurate except for the CALCULATED QUARTER GRADE in the Portal. The reason for this is simple; since the 2009-2010 school year, a high school student’s grades in the Manchester School District are based on the competency average of the course and not the category average that is indicated in the Portal. See the high school websites for more detail.

Until the computer code of Portal is updated to include competency information, there will be a difference in the average you see in the Portal and the average you see on a transcript or report card.

MANCHESTER SCHOOL DISTRICT

Active Account FAQ

1. How do I set up my computer to access the Family Portal?

2. What is the URL for the Family Portal?

3. I tried logging onto Aspen but it won’t take my password?

4. What happens if I have logged in unsuccessfully too many times?

5. What are Security Preferences and why do I need them?

6. What should I do if I forget my password?

7. How do I change my password or e-mail address?

8. What should I do if I forget my username?

9. Why was I logged off?

10. I moved, can I change my address online?

11. My child is moving from elementary school to middle school over the summer. Do I have to submit another application to the new school?

12. I am moving out of state, do I have to tell someone about removing my portal account?

Attendance, Gradebook & Other Questions

1. Attendance Questions:

2. Gradebook Questions:

Other Aspen Questions:

Pre-Application FAQ

General Questions Prior to Getting an Account:

1 What is Family Portal?

2 Is my child's information secure?

3 How do I access the Family Portal?

4. Is there a fee to access to my child’s information?

5 Do I have to have an account?

6 How do I get an account?

7 Where do I get an application?

8 Why do I have to fill out an application?

9 I have 3 children, do I have to fill out an application for each child and go to each school?

10 Is there a requirement as to who can have an account?

11. Do both my spouse and I have to get separate accounts?

12 Can I have anyone get access to my student’s data?

13 Will I get a separate account for each child?

14 When will my account be available?

15 How long does it take before I get my account?

16 Where do I pick up my account info once I get the email?